Question 1

Is applying free?

Accepted Answer

Yes. Applying is free and the venue or brand covers the experience. Just capture it well.

Question 2

Can I apply with few followers?

Accepted Answer

Yes. We look at your eye for the city, not your follower count. The owner checks your profile and selects personally.

Question 3

How do I know if I am selected?

Accepted Answer

Through the owner reply. With notifications on you also get an email — check it on My page.

Question 4

Can I pay to raise a grade or stars?

Accepted Answer

No. Scores and grades are not for sale — they are auto-aggregated only from posted reviews.

Question 5

Can I take part without Korean?

Accepted Answer

Yes. Applications, replies, and notes are auto-translated both ways. Just write in your language.

Question 6

Which channel should I post on?

Accepted Answer

Post on the channel named in the campaign (Instagram, blog, etc.). The mission specifies it.

Question 7

Can I edit after submitting?

Accepted Answer

Before review you may improve the post (keep the same URL). Deleting an already-approved review can lead to a penalty.

Question 8

Is a penalty permanent?

Accepted Answer

No. Once the suspension period ends you can be active again, and your grade recovers with reliable activity afterward. But if it repeats, the suspension gets longer and you slip further down in selection.

Question 9

If I suddenly can’t go, is it always a penalty?

Accepted Answer

No. One message to the owner before the date settles it penalty-free. See [Cancelling a campaign].

Question 10

Where do I see my grade?

Accepted Answer

On My page (/my) you can see your insider rating and activity history.

Question 11

What does TS Certified get me?

Accepted Answer

Owners treat it as a trust mark and consider you first, and you’re likelier to be invited to better campaigns.

Question 12

Do I need a business license?

Accepted Answer

Yes. Business verification filters out fake venues and spam — it’s why insiders apply with confidence.

Question 13

How many campaigns can I run?

Accepted Answer

No limit — open them anytime. You can run separate ones by type (visit, delivery, takeout, press).

Question 14

What if a posted review is later deleted?

Accepted Answer

Billing is based on the moment of completion (passing review). If there’s no result before that, there’s no charge.

Question 15

Do I pay if matched but no visit happens?

Accepted Answer

No. No result (a posted review) means no charge. Trend Seoul shares the risk.

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